Cases we take
When a care home lets a parent down
When a parent in care falls again and again, loses weight or develops bedsores, the reason is often a short-staffed night shift.
Families usually call us after a care home has said the same thing too many times: she fell, it happens, there's nothing we could have done. Sometimes that's true. Often the chart says otherwise.
We get the care plan, the nursing notes, the staffing schedules and the state's inspection reports, and we read them against each other. Your family member stays safe first; if moving them is the right call, we help with that too.
Signs worth a call
Repeated falls
Especially at night, or after the care plan said someone would help.
Pressure sores
They develop when no one turns a resident often enough.
Weight loss or thirst
Meals left on trays and water out of reach.
Medicine mistakes
Missed doses, wrong doses, or a sudden change in alertness.
Questions about nursing home neglect
Will my mother be treated worse if we bring a claim?
Retaliation is against the rules, and we watch for it. If you're worried, we'll talk through moving her first.
Can we bring a claim if she has passed away?
Often, yes, through her estate, and sometimes also as a wrongful death claim for the family.
Do we need the care home's records before calling you?
No. Tell us what you've seen. We'll request the records ourselves.
Talk it through with someone here
The first conversation is free, and it doesn't commit you to anything.